Terms of Service

These Terms of Service govern your use of the SleepVault website and the purchase of products from us. By using this website or placing an order, you accept these Terms in full. Please read them carefully.

1. About Us

SleepVault is the trading name of [Your Registered Business Name]. We operate in the United Kingdom. You can contact us at hello@sleepvault.co.uk.

[If you register as a limited company, replace this section with: "SleepVault is a trading name of [Company Name], a company registered in England and Wales under company number [XXXXXXXX], with registered office at [Address]."]

2. Products and Pricing

All product descriptions, images, specifications, and prices are provided in good faith. Occasional errors may occur; we reserve the right to correct any errors and update product information at any time. Prices are shown in pounds sterling (GBP) and include UK VAT where applicable. Shipping costs, where applicable, are calculated and shown at checkout.

3. Orders

When you place an order on our website, you make an offer to purchase the product at the listed price. We reserve the right to decline any order at our discretion. Your order is accepted, and a binding contract formed, when we send you an order confirmation by email.

4. Payment

Payment is required in full at the time of order. We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay through our secure payment processors. All payments are processed in pounds sterling.

5. Delivery

Delivery terms are set out in our Shipping Policy. We will use reasonable efforts to deliver within the estimated timeframes but cannot guarantee specific delivery dates. Risk of loss passes to you on delivery.

6. Returns and Refunds

You may return products in accordance with our Returns Policy, which provides a 60-night trial period. This is in addition to your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

7. Your Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer under English law. Products must be of satisfactory quality, fit for purpose, and as described. If a product is faulty or not as described, you may be entitled to a repair, replacement, or refund.

8. Intellectual Property

All content on this website — including text, images, graphics, designs, logos, and brand names — is owned by SleepVault or used under licence. You may not reproduce, distribute, modify, or commercially exploit any content without our prior written consent. The SleepVault name and logo are protected trademarks.

9. Acceptable Use

You agree to use our website lawfully and not to:

• Attempt to gain unauthorised access to our systems
• Use the site to transmit harmful or malicious content
• Misrepresent your identity or use false information
• Engage in fraudulent transactions or chargebacks

10. Limitation of Liability

Our total liability to you in respect of any product or order is limited to the value of the products purchased. We do not exclude or limit liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under English law.

SleepVault is a sleep accessory designed to help block light. It is not a medical device and does not provide medical advice. If you have ongoing concerns about your sleep or eye health, please consult a qualified medical professional.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms from time to time. The current version will always be available on this page with the date last updated shown at the top. Continued use of the website constitutes acceptance of any updated Terms.

13. Contact Us